Tag: VIrus

10 Jun 2016

Ransomware

If you’ve been following our Facebook page or scrolling through the tech news, you’ll know that Ransomware is running rampant through the business community. For those not ‘in the know’, there are a few common families of the malicious software often dubbed the Locky virus. Don’t let the pleasant sounding ring of Locky fool you. This virus is extremely effective at disrupting businesses by encrypting data as securely as banks do. Upon completion of its mission, the virus then informs you that it has locked your files and allows you to purchase the decryption key for a large sum of money.

The business model has worked and ransomware campaigns are becoming more and more popular, targeting businesses in wealthy countries. The virus has gone through several evolutions and continuously adapts to increase efficaciousness. There is presently no AntiVirus endpoint protection software capable of detecting the presence of Locky on your system. The detection occurs when you attempt to access a file…and can’t. Concerned? You should be.

We’ve helped approximately 20% of our clients recover from the aftermath of these ransomware attacks.  However, you should educate yourself and your staff. Start implementing the following practices to mitigate the effects of an infection:

  • Regular Backups: There are three ways address your encrypted files: (1) Pay the thieves for the decryption, (2) Forget about the data and move on, or (3) Restore your files to the last backup.  If you would like to discuss your current backup strategy, let us know.
  • DON’T enable macros in a document received through email: Microsoft deliberately turned off auto-execution of macros by default many years ago as a security measure. A lot of malware infections rely on persuading you to turn macros back on, so don’t do it!
  • DON’T open attachments or links from unsolicited emails, even if it is from someone you know. It could be that their email account was compromised and the crooks are using it to entice you to open the document.
  • Avoid Mapped Drives: Microsoft no longer recommends using mapped drives and neither do we.  Right now, the only path the virus has to your server is through your mapped drives.  In the image below, you can see that there is a mapped Q drive to QVTools highlighted in blue.  This allows a path for the virus to the server.  The better method is to make a shortcut under the Favorites section (highlighted in yellow).  It may be that you have programs which require mapped drives.  Please let us know if you need any help implementing these changes.
20 May 2016
Computer and Network Security

Something’s Different In the World Today

New Guy

Say “hello” to Alec Mangum! The newest member of the Quo Vadis team joined us at the beginning of May. Since he’s learning the ropes, we appreciate your patience and understanding (and light hazing) when you call for support. 😉

Tristan Mosher has been with us for about 3 months now and has made great progress! You should start seeing him visiting your offices soon in order to get some onsite training.

Clear Details

When emailing in your support requests to Quo Vadis please let us know what the issue is so that we can effectively direct you to the correct department.
This may seem silly, but in the interest of keeping everything productive and efficient, please don’t email us to ask us to call you – pick up the phone and give it a shot! Worst case scenario, it’s NOT a good time, and you’ll get voicemail. But in that case, you’ll definitely get a call back when we are ready to resolve your issue.

Healthy Security

A virus infected the computer network of MedStar Health in April, forcing the Washington health-care behemoth to shut down its email and vast records database, and raising additional concerns about the security of hospitals nationwide. Does this concern you? Read the full article here. Quo Vadis has saved half a dozen clients from sure disaster with the Crypto Ransomware viruses by utilizing the incredible services of the Datto backup appliance. Do you have one yet?

Move It To The Cloud

Intuit Inc. can’t get everyone to switch to QuickBooks Online. The provider of small business software made a big mistake in 2015. But it’s learned its lesson, and now appears poised for growth. Read the full story here.

Hi-Tech / Lo-Tech

Have you ever heard of home-automation? Do you love gadgets, apps, and hands-free technology interaction? Do you want to monitor, control, and protect your house, office, and devices all from your computer or mobile device? Maybe you want to hear music throughout the house, or you want to adjust the lighting for a romantic dinner by voice. Whether you’re paranoid about the CIA listening in, or you’re just trying to protect your family in a cutting-edge hi-tech way, Joseph is the expert.

From wireless music, lights and locks, to handgun familiarization, old-school radio contact, Joseph has been researching and buying up technology to learn the latest and greatest in automation and security.

If you’re interested in sitting down to chat about it, call the Help Desk and choose Option 2 for Wise Counsel. Utilize the resources at your fingertips. It’s free!