Our Network Care includes 24×7 monitoring of all your devices (that includes servers, workstations, printers, routers, etc.) so if something goes down, we know about it right away and can potentially avoid downtime.
Network Care Subscribers receive the following support:
- Comprehensive Network Oversight, Management, and Remediation
- Patch Management for servers (included) and workstations (optional $1/workstation)
- Monitoring of Workstation Antivirus Software and remote removal of malware
- Unlimited Remote Support during business hours
- 30% discount for all Onsite Labor and Project Requests
- Interfacing with all Third-Party (Hardware and Software) Vendors
- Wise Counsel for any technology issue or question, for both Business Network and Home users
Minimizing risk, maximizing backup and recovery, we want your business to run as smoothly as possible no matter what the circumstances.
We strive to make ourselves easy to reach:
- Telephone: (704) 814-8819
- Call our Help Desk and receive technical support from our Engineers. We always have our team on-call afterhours and on weekends.
- Email: firstname.lastname@example.org
Life comes with complications. We can’t promise you won’t have any problems, but we can say that when they do arise, we’re here to help. Our goal is to provide a level of support that will maintain the stability and security of your Network so that you don’t have any trouble – and if you do, we’ve got it covered.
Help Desk Support
Lead Engineer: $165/hour
Associate Consultant: $195/hour